Thank You Cards

Being On The Receiving End of SendOutCards.

Being On The Receiving End of SendOutCards.

Today we were on the receiving end of SendOutCards. We got a ‘thank you’ card in the mail. Like most people who get one, we were not expecting it. It was sent from one of our customers to let us know how much he valued and appreciated what we do. In his message, he said that the little extras we include have not gone unnoticed. Especially the thank you card we sent to him after his last transaction with us.

The Receiving End of SendOutCards

We’ve got to tell you, being on the receiving end of SendOutCards, really makes you feel great – appreciated – important even! It’s even a little humbling. The surprise brings delight into your life.

If our customers experience even half of what this little card and the initiative of our customer has made us feel… well it’s a pretty awesome experience.

Take Your Business And Personal Relations To Another Level.


Ron and Sue

Gift Card – Small Business – Why Aren’t You Using This?

Gift Card – Small Business – Why Aren’t You Using This? 

Over the last few days I have been noticing some of the ads on TV and many of them are sharing a common theme—they’re saying THANK YOU for doing business with us, and in their case they are doing it with a gift card.

Let’s look at just a few; a health fund will say THANKYOU by giving you a $50.00 gift card for taking out top cover. An insurance company, a $100.00 gift card as a reward for doing business with them. There’s also a funeral service that would similarly love to say thanks in advance for allowing them to bury you. 

So, what’s all this saying, why are they doing this? They recognise that people love to be appreciated, that we like to do business with those that acknowledge us! And because of this many of us can be bought, so to speak. Do this for us and we will give you this nice reward.

Now these large corporates are doing this in a way that maybe you and I can’t compete with. Nevertheless we can follow their example and use the principle. I must also admit that I sometimes question their motives. I wonder why they couldn’t just provide a better service and price rather than trying to buy us.

But the truth is this works. We think how nice it is of them to appreciate our business and offer a little gift and thanks. So we deal with them—in droves.

So why don’t we do this in our business?

Given that we are providing excellent value and service, why don’t we copy the principle? We can acknowledge our customers with a thankyou card in the mail. Maybe we could even include a small gift. Perhaps, if we’ve got the margin we could even add one of those gift cards.

Corporate spend a lot of time effort and money on getting their marketing right and capturing a large share of the market place. So if they have it figured out, all we have to do is follow their lead and copy them.

Small business survival in today’s market place requires more than good service and price. It also entails having genuine customer appreciation and solid business relationships. I am sure we can do this better than corporate. We can use a gift card too!

gift card

In our case I found SendOutCards to be an excellent way to say THANKYOU to our customers. We can very easily send them a ‘thankyou’ card and even include a gift or a gift card at the same time.

Help your customers deal with you—in droves. You too can show your appreciation to your customers for their business. With SendOutCards, you can easily send a little gift card and your thanks.

Let us help you set up an account.

Ron and Sue

The power of a Thank You Card

The power of a Thank You Card

Expertise and Professionalism – sometimes they’re just not enough, but a Thank You Card can really make the difference.

Not long ago I met Eric. Eric is an up and coming young chartered accountant who has recently branched out on his own. He is at the stage of development and growth where he has enough clients to make it all worthwhile and risk moving into better premises and looking more professional, but with one little problem. You see, he had picked up the vibe that one of his key client companies, a partnership actually, were looking at other pastures so to speak.

His real problem had been that while their relationship had always been amenable, there has always been an undertow of tension and coldness, probably due to differences in their personalities. He knew they were happy with his expertise and professionalism but they just didn’t seem to gel.

Eric had learnt that one of the partners had a birthday coming up, and so with a little prompting from me, he sent him a birthday card and to the other partner, a thank you card, simply saying that he valued their association and having them as clients.

And remember, at this critical juncture, he couldn’t really afford to be losing any clients.

A few days later he got a call from the birthday partner thanking him for his birthday card and acknowledging the thank you card, and also how much they appreciated getting them. Things seemed to be improving.

Thank You Card

Well. At the next scheduled meeting with his clients, Eric was quite taken aback. What had happened here? They were most welcoming; he was greeted with a firm, warm and friendly handshake. He was then told how he was the only person outside of family that had acknowledged the partners birthday. Even his business partner had forgotten until he saw him opening his card.

They also thanked him for his gratitude and the thank you card. They told him they had been looking around for another firm to work with, but they now wanted to stay put. Wow, a little card, expressing a little bit of thanks saved a valuable client and built a stronger relationship. More than worth the effort I’d say! Wouldn’t you?   

If you would like more information please contact us

Ron and Sue